Call Center Representative

Dynamic Talent Solutions; Manila; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health Insurance

HMO

Paid training

Performance incentives

Development opportunities

Job summary

Dynamic Talent Solutions seeks enthusiastic individuals for Customer Service Representatives roles in Manila. No prior BPO experience is required; fresh graduates are welcome. You will handle inquiries through phone, email, or chat, provide accurate product information, and resolve concerns professionally while meeting performance targets.

On-site work with paid training and opportunities for development. Must be willing to work shifts, including weekends and holidays, and adapt to a fast-paced

Qualifications

• Good verbal and written communication skills.
• Customer-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Willing to undergo training and learn new skills.
• Flexible to shifting schedules, weekends, and holidays.

Responsibilities

• Handle inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer concerns professionally and promptly.
• Document interactions and update records accurately.
• Follow company policies and quality standards.
• Coordinate with other departments to address issues.
• Meet established customer service and performance targets.

Skills

Communication skills

Customer-oriented

Teamwork

Adaptability

Willingness to learn

Education

High school diploma

Job description

On-site - Manila No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Commission, Performance Bonus, Employee Recognition Program, Incentives

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

Health Insurance, HMO

Work-Life Balance

Work from Home

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (CSR). No prior experience is required—fresh graduates and career starters are welcome to apply!

Job Responsibilities

• Handle customer inquiries through phone, email, or chat.
• Provide accurate information and assistance regarding products and services.
• Resolve customer concerns in a professional and timely manner.
• Maintain a positive and helpful attitude when interacting with customers.
• Document customer interactions and update records accurately.
• Follow company policies, procedures, and quality standards.
• Coordinate with other departments when necessary to address customer concerns.
• Meet established customer service and performance targets.

Qualifications

• High school graduate, Senior High School graduate, or college graduate.
• No BPO or customer service experience required.
• Fresh graduates and first-time job seekers are welcome to apply.
• Good verbal and written communication skills.
• Customer-oriented with a positive attitude.
• Willing to learn and undergo training.
• Can work independently and as part of a team.
• Willing to work on shifting schedules, weekends, and holidays when required.
• Must be reliable, adaptable, and professional.

What We Offer

• Paid training
• Performance incentives
• Supportive work environment
• Opportunities for professional development