Customer Service Representative

RSD Human Resource Management Consultancy; Bacolod; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Government mandated benefits

Professional development

Job summary

A human resource management consultancy in Bacolod is seeking customer service representatives to assist customers with inquiries and provide information. No prior experience is required, making this an ideal opportunity for those with a High School Diploma. Successful candidates will exhibit excellent communication skills and a strong customer-focused mindset. This full-time position fosters collaboration and efficiency in a supportive environment.

Qualifications

• Strong problem-solving skills and a customer-focused mindset.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and provide solutions in a timely manner.
• Document customer interactions and feedback for continuous improvement.
• Work collaboratively with team members to achieve performance targets.

Skills

Excellent verbal and written communication skills

Strong problem-solving skills

Ability to handle multiple tasks

Education

High School Diploma or equivalent

Job description

RSD Human Resource Management Consultancy

On-site - Bacolod No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Description

• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and provide solutions in a timely manner.
• Document customer interactions and feedback for continuous improvement.
• Work collaboratively with team members to achieve performance targets.
• Maintain a positive and professional attitude at all times.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.li>
• Skills and Competencies: Excellent verbal and written communication skills.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits: Strong problem-solving skills and a customer-focused mindset.

Working Location

RDS Human Resource Management Consultancy

HR Manager RSD Human Resource Management Consultancy