Looking for Call Center Agents

Miranda HR; Makati; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer service company in Makati seeks a Customer Service Representative to handle customer inquiries and provide excellent service. Responsibilities include resolving issues, maintaining records, and utilizing call center technology. The ideal candidate should have a high school diploma, be proficient in English, and possess strong problem-solving skills. This full-time position offers professional development opportunities and is on-site, making it suitable for new graduates.

Qualifications

• 0–2 years of experience in a customer service or call center role.
• Must be a team player with a strong work ethic.
• Ability to schedule and manage multiple tasks effectively.

Responsibilities

• Provide excellent customer service to ensure customer satisfaction.
• Utilize call center technology to manage customer interactions.
• Assist in resolving customer issues promptly.

Skills

Proficient in English

Excellent customer service skills

Strong problem-solving abilities

Education

High School diploma or equivalent

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

As a Customer Service Representative, you will handle incoming calls and respond to customer inquiries professionally and efficiently.

• Provide excellent customer service to ensure customer satisfaction and retention.
• Utilize call center technology to manage customer interactions effectively.
• Assist in resolving customer issues and complaints promptly.
• Maintain accurate records of customer interactions in our database.

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 0–2 years of experience in a customer service or call center role.
• Skills and Competencies: Proficient in English language; excellent customer service skills; strong problem‑solving abilities.
• Qualities and Traits: Must be a team player with a strong work ethic and interpersonal skills.
• Responsibilities and Duties: Ability to schedule and manage multiple tasks effectively.
• Working Conditions: Fast‑paced call center environment with potential for back office support duties.

Working Location

On-site in Makati