Customer Service Agent

RSD Human Resource Management Consultancy; Pasig; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Performance Bonus

Job Training

Job summary

RSD Human Resource Management Consultancy in Pasig is seeking a front-line Customer Service Associate for on-site work. The role requires no prior exp, 0–2 years allowed, and a high school diploma. Negotiable salary and schedule are offered.

You will assist customers with inquiries, resolve complaints, and maintain records. A friendly and patient demeanor, team spirit, and flexible hours including weekends are essential.

Qualifications

• High School Diploma or equivalent is required.
• 0–2 years of experience is acceptable.
• Strong communication skills are essential.
• Basic problem-solving abilities are expected.
• Friendly and patient demeanor with team orientation is important.

Responsibilities

• Assist customers with inquiries and provide accurate information regarding products and services.
• Handle customer complaints and resolve issues in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with team members to improve overall customer satisfaction.
• Provide feedback on the efficiency of the customer service process.

Skills

Strong communication

Basic problem-solving

Team-oriented

Friendly and patient demeanor

Education

High School Diploma or equivalent

Job description

RSD Human Resource Management Consultancy

Negotiable

On-site - Pasig No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus

Professional Development

Job Training

Description

• Assist customers with inquiries and provide accurate information regarding products and services.
• Handle customer complaints and resolve issues in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with team members to improve overall customer satisfaction.
• Provide feedback on the efficiency of the customer service process.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills
• Skills and Competencies: Basic problem-solving abilities
• Qualities and Traits: Friendly and patient demeanor
• Qualities and Traits: Ability to work in a team environment
• Working Conditions: Must be available to work flexible hours including weekends