Call Center Agent - Virtual Process - 30K Pay - Vertis North

Bpo Hiring; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Bpo Hiring in Quezon City is seeking a friendly call center agent to handle inbound calls and assist customers. You will explain products clearly, resolve issues, and maintain accurate client records on-site in Metro Manila.

Must have 6 months of call center experience, be SH/SHS graded, and possess good communication skills. On-site work is required and basic computer literacy is expected.

Qualifications

• 6 months call center experience or more is preferred.
• Senior High School diploma (SH/SHS grad) required.
• Willing to work on-site at the Quezon City site.
• Basic computer literacy required.
• Good communication skills are essential.

Responsibilities

• Answer customer calls.
• Explain products clearly to customers.
• Resolve problems and answer queries.
• Update client files with accurate information.
• Take detailed call notes for record keeping.

Skills

Call center experience

Communication skills

Basic computer literacy

Education

Senior High School graduate

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills