Call Center Agent - Virtual Process - 30K Pay - Makati

Bpo Hiring; Makati; On-site; PHP 240,000 - 320,000; Full time

Job summary

Bpo Hiring in Makati, Philippines is seeking a friendly, customer-focused call center agent to join our on-site team. You will be the first point of contact for customers, handling inquiries and providing clear product explanations.

This role requires at least 6 months in a call center, good communication, and basic computer literacy. You will update client records, take detailed notes, and resolve simple issues to ensure high satisfaction.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• SH/SHS graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls.
• Explain products clearly.
• Solve problems and answer queries.
• Update client files.
• Take detailed call notes.

Skills

Call center experience

Basic computer literacy

Good communication skills

Education

SH/SHS graduate

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills