Call Center Agent - Virtual Process - 30K Pay - Molino

Bpo Hiring; Baco; On-site; PHP 201,000 - 312,000; Full time

Job summary

Bpo Hiring in the Philippines is seeking a dedicated call center agent to be the frontline contact with customers, delivering high-quality service and accurate information. The role focuses on resolving inquiries, processing orders, and maintaining client records in a fast-paced environment.

The position requires a minimum 6 months in call center work, a Senior High School diploma, and strong communication skills. On-site work is expected, with basic computer literacy essential for daily tasks.

Qualifications

• At least 6 months call center experience.
• SH/SHS grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Communication skills

Basic computer literacy

Customer service

Education

Senior High School graduate

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills