Call Center Agent - Virtual Process - 30K Pay - Eton Centris

Bpo Hiring; Quezon City; On-site; PHP 165,000 - 248,000; Full time

Job summary

Bpo Hiring in Quezon City, Philippines, is seeking a customer-facing call center agent to join our on-site team. You will handle inbound calls, explain products clearly, resolve issues, update client files and take detailed call notes.

The ideal candidate has at least 6 months of call center experience, is a SH/SHS graduate, and is willing to work on site with basic computer literacy and strong communication skills.

Qualifications

• At least 6 months of call center experience.
• SH/SHS graduate.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Communication skills

Call center experience

Basic computer literacy

Education

SH/SHS Grad

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills