Call Center Agent - Virtual Process - 30K Pay - Pasig

Bpo Hiring; Metro Manila; On-site; PHP 223,000 - 357,000; Full time

Job summary

Bpo Hiring in Manila is seeking a customer service oriented call center agent to be the primary point of contact for customers. You will answer calls, explain products clearly, resolve issues, update client files, and take detailed call notes to ensure accurate records.

Ideal candidates have at least 6 months of call center experience, are SH/SHS graduates, possess basic computer literacy, and are prepared to work on-site. Strong communication and a customer-first attitude are essential.

Qualifications

• At least 6 months call center experience.
• SH/SHS graduate.
• Willing to work on-site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls.
• Explain products clearly.
• Solve problems and answer queries.
• Update client files.
• Take detailed call notes.

Skills

Communication skills

Customer service

Education

High school graduate

Tools

Basic computer literacy

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills