Call Center Agent - Virtual Process - 30K Pay - Cdo

Bpo Hiring; Ilocos Norte; On-site; PHP 201,000 - 268,000; Full time

Job summary

Bpo Hiring is seeking a customer-focused call center agent to join our on-site team in Ilocos Norte, Philippines. You will handle inbound customer calls, explain products clearly, and resolve issues while updating client files and taking detailed notes.

Strong communication skills and at least 6 months of call center experience are required. The role requires SHS graduates who are willing to work on site and deliver exceptional service to ensure high customer satisfaction.

Qualifications

• At least 6 months call center experience.
• Senior High School graduate.
• Willing to work on site.
• Good communication skills.

Responsibilities

• Answer customer calls.
• Explain products clearly.
• Solve problems and answer queries.
• Update client files.
• Take detailed call notes.

Skills

Communication skills

Education

Senior High School graduate

Tools

Basic computer literacy

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills