Call Center Agent - Virtual Process - 30K Pay - Sucat

Bpo Hiring; Metro Manila; On-site; PHP 223,000 - 357,000; Full time

Job summary

Bpo Hiring is seeking a customer-centric Call Center Agent in Metro Manila to handle inbound calls, resolve issues, and provide clear product explanations. The role requires at least 6 months of call center experience and a Senior High School diploma, with on-site work and basic computer literacy emphasized.

Ideal candidates will maintain accurate records, take detailed call notes, and demonstrate strong communication skills. Training and onboarding will be provided on-site.

Qualifications

• Six months call center experience or more.
• SH/SHS graduate is required.
• On-site work; willingness to work on site.
• Basic computer literacy required.
• Strong communication skills are essential.

Responsibilities

• Answer customer calls.
• Explain products clearly to customers.
• Resolve problems and answer queries.
• Update client files with accurate information.
• Take detailed notes of each call and interaction.

Skills

Good communication

Computer literacy

Education

Senior High School graduate

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills