Call Center Agent - Virtual Process - 30K Pay - Cubao

Bpo Hiring; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Bpo Hiring in Metro Manila, Philippines, is seeking a friendly call center agent to handle inbound customer calls and explain products clearly. You will also resolve concerns and ensure accurate records are kept to maintain service quality.

Primary duties include updating client files and taking detailed call notes to support continued customer satisfaction and accurate account management. This is an on-site role requiring good communication and basic computer literacy.

Qualifications

• 6 months call center experience or more
• SH/SHS graduate
• Willing to work on site
• Basic computer literacy
• Strong communication skills

Responsibilities

• Answer customer calls
• Explain products clearly to customers
• Resolve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Basic computer literacy

Good communication

Education

SH/SHS graduate

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills