Call Center Agent - Virtual Process - 30K Pay - Fairview

Bpo Hiring; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Bpo Hiring in Metro Manila, Philippines is seeking a customer service-oriented call center agent to handle inbound calls and resolve inquiries. You will explain products clearly, take detailed notes, and update client files while delivering exceptional service on site.

The role requires at least 6 months call center experience, SH/SHS graduation, and basic computer literacy. Strong communication is essential to succeed in this client-facing position.

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad qualification.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Call center experience

Communication skills

Computer literacy

Education

SH/SHS Grad

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills