Call Center Agent - Virtual Process - 30K Pay - Mandaluyong

Bpo Hiring; Mandaluyong; On-site; PHP 167,000 - 279,000; Full time

Job summary

Bpo Hiring in Metro Manila is seeking an on-site call center agent to join our team. You will handle inbound customer calls, explain products clearly, and update client files with precise notes on each interaction.

Applicants should have at least 6 months of call center experience, SH/SHS graduation, basic computer literacy, and strong communication skills. Willingness to work on site is required.

Qualifications

• Minimum 6 months of call center experience.
• SH/SHS graduation required.
• Willingness to work on site at the office.
• Basic computer literacy and good communication skills.

Responsibilities

• Answer customer calls.
• Explain products clearly to customers.
• Solve problems and answer queries.
• Update client files with accurate information.
• Take detailed notes of calls and outcomes.

Skills

Communication skills

Computer literacy

Education

SH/SHS Grad

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills