Call Center Agent - Virtual Process - 30K Pay - Taguig

Bpo Hiring; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Bpo Hiring is seeking a proactive Call Center Agent to handle inbound customer calls and provide clear product explanations. You will resolve issues, update client records, and document call notes to ensure customer satisfaction.

The role requires at least 6 months in a call center, on-site work readiness, and solid communication and computer skills. Join our team to deliver exceptional service in a fast-paced environment.

Qualifications

• At least 6 months call center experience.
• SH/SHS graduation (senior high school).
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls.
• Explain products clearly.
• Solve problems and answer queries.
• Update client files.
• Take detailed call notes.

Skills

Call center experience

Basic computer literacy

Good communication skills

Education

SH/SHS Grad

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills