Call Center Agent - Virtual Process - 30K Pay - Baguio

Bpo Hiring; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Bpo Hiring in the Philippines is seeking a call center agent to be the main contact for customers, handling inbound calls, explaining products, and resolving issues on a daily basis.

The role requires at least 6 months of call center experience, SH/SHS graduate, willingness to work on site, basic computer literacy, and strong communication skills.

You will update client files and take detailed call notes to ensure accurate records and high customer satisfaction.

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Good communication

Basic computer literacy

Education

SH/SHS Grad

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills