Call Center Agent - Virtual Process - 30K Pay - Alabang

Bpo Hiring; Muntinlupa; On-site; PHP 167,000 - 246,000; Full time

Job summary

Bpo Hiring is seeking call center agents in the Philippines to be the primary contact for customers. The role emphasizes handling inbound calls, resolving concerns, and delivering service that drives satisfaction.

You will handle inquiries, explain products, and maintain accurate client records while taking detailed notes to support follow-up and quality metrics.

Qualifications

• Minimum 6 months call center experience.
• SH/SHS graduate.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Call center experience

Basic computer literacy

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills