Call Center Agent - Virtual Process - 30K Pay - Pasay

Bpo Hiring; Pasay; On-site; PHP 201,000 - 312,000; Full time

Job summary

Bpo Hiring in Pasay, Metro Manila is seeking a call center agent to handle customer calls and resolve inquiries. This role requires clear product explanations, updating client files, and detailed call note taking, all while delivering excellent service on site.

Applicants should have at least 6 months of call center experience, be SHS graduates, and possess basic computer literacy. The position is on-site, with standard onboarding for new agents.

Qualifications

• Minimum 6 months call center experience.
• Senior High School (SHS) graduate.
• Willing to work on site and have basic computer literacy.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Communication skills

Call center experience

Basic computer literacy

Education

Senior High School diploma

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills