Call Center Agent - Virtual Process - 30K Pay - Clark

Bpo Hiring; Ilocos Norte; On-site; PHP 167,000 - 257,000; Full time

Job summary

Bpo Hiring is hiring call center agents to be the main point of contact for customers. The role involves handling inbound calls, clearly explaining products, solving customer issues, updating client files, and taking precise call notes.

On-site work is required and strong communication is essential. Candidates should have at least 6 months of call center experience, be SH/SHS graduates, and demonstrate basic computer literacy.

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls.
• Explain products clearly.
• Solve problems and answer queries.
• Update client files.
• Take detailed call notes.

Skills

Call center experience

Good communication skills

Basic computer literacy

Education

SH/SHS Grad

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills