Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

A healthcare recruitment agency in Metro Manila is seeking individuals to manage patient communications and records. Responsibilities include handling calls, assisting with referrals, and ensuring compliance with health regulations. Applicants may be high school graduates or college students, with no prior experience required. Strong communication skills are emphasized in this role, which operates onsite in Taguig. This is a great opportunity for entry-level candidates looking to enter the healthcare field.

Qualifications

• Must be a High School graduate, college level, or college graduate.
• No prior experience required but having it is advantageous.
• Strong communication skills are essential.
• Onsite work setup in McKinley, Taguig

Responsibilities

• Handle patient calls, emails, and appointment confirmations.
• Assist with referrals, pre-approvals, and follow-ups.
• Manage patient records and ensure HIPAA compliance.
• Generate and send medical reports.

Skills

Good communication skills

Education

High School graduate or higher

College level

College graduate

Job description

Your Role:

• Handle patient calls, emails & appointment confirmations
• Assist with referrals, pre-approvals & follow-ups
• Manage patient records & ensure HIPAA compliance
• Generate & send medical reports

Job Requirements

• Accepting applicants who are HS graduates, college level, or college graduates
• No prior experience needed — having experience is simply an advantage
• Must possess good communication skills
• Onsite work setup located in McKinley, Taguig