Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Parañaque; On-site; PHP 223,200 - 279,000; Full time

Job summary

A healthcare recruitment agency is looking for candidates to manage patient interactions, including calls, emails, and appointment confirmations. This role requires effective communication skills, and applicants can be high school graduates or higher, with no prior experience necessary. The position is onsite in McKinley, Taguig, offering a chance to engage in vital administrative functions while ensuring compliance with healthcare regulations.

Qualifications

• HS graduate, college level or college graduate.
• No prior experience required, but advantageous.
• Good communication skills essential.

Responsibilities

• Handle patient calls, emails, and appointment confirmations.
• Assist with referrals, pre-approvals, and follow-ups.
• Manage patient records and ensure HIPAA compliance.
• Generate and send medical reports.

Skills

Good communication skills

Education

High School graduate or college level/graduate

Job description

Your Role:

• Handle patient calls, emails & appointment confirmations
• Assist with referrals, pre-approvals & follow-ups
• Manage patient records & ensure HIPAA compliance
• Generate & send medical reports

Job Requirements

• Accepting applicants who are HS graduates, college level, or college graduates
• No prior experience needed — having experience is simply an advantage
• Must possess good communication skills
• Onsite work setup located in McKinley, Taguig