Health Care Coordinator - Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

A healthcare recruitment firm is seeking candidates to respond to patient inquiries and maintain accurate records. The role involves scheduling appointments, supporting referrals, and ensuring HIPAA compliance. Ideal candidates include high school graduates and those with strong communication skills. The work setup is onsite located in McKinley, Taguig, and no prior experience is required, making it an accessible opportunity for various education levels.

Qualifications

• High school graduates, college undergraduates, and degree holders.
• Strong communication skills required.
• Strong communication skills required
• Onsite work setup located in McKinley, Taguig

Responsibilities

• Respond to patient inquiries via phone and email, including appointment scheduling and confirmations.
• Support referrals, pre-authorization processes, and follow-up communications.
• Maintain accurate patient records while ensuring full HIPAA compliance.
• Prepare, generate, and distribute medical reports.

Skills

Strong communication skills

Education

High school graduates, college undergraduates, and degree holders

Job description

Your Role:

• Respond to patient inquiries via phone and email, including appointment scheduling and confirmations
• Support referrals, pre-authorization processes, and follow-up communications
• Maintain accurate patient records while ensuring full HIPAA compliance
• Prepare, generate, and distribute medical reports

Job Requirements

• High school graduates, college undergraduates, and degree holders
• No experience needed — previous experience is an advantage
• Strong communication skills required
• Onsite work setup located in McKinley, Taguig