Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Las Piñas; On-site; PHP 200,880 - 279,000; Full time

Job summary

A healthcare outsourcing company is seeking individuals for roles in patient communication and record management. Responsibilities include handling patient calls and emails, assisting with referrals, managing records to ensure HIPAA compliance, and generating medical reports. Applicants should be high school graduates or higher and possess good communication skills. This role requires onsite work in McKinley, Taguig, with no prior experience necessary.

Qualifications

• HS graduates, college level, or college graduates are accepted.
• No prior experience needed, but it is an advantage.

Responsibilities

• Handle patient calls, emails & appointment confirmations.
• Assist with referrals, pre-approvals & follow-ups.
• Manage patient records & ensure HIPAA compliance.
• Generate & send medical reports.

Skills

Good communication skills

Education

High School diploma or higher

Job description

Your Role:

• Handle patient calls, emails & appointment confirmations
• Assist with referrals, pre-approvals & follow-ups
• Manage patient records & ensure HIPAA compliance
• Generate & send medical reports

Job Requirements

• Accepting applicants who are HS graduates, college level, or college graduates
• No prior experience needed — having experience is simply an advantage
• Must possess good communication skills
• Onsite work setup located in McKinley, Taguig