Customer Service Representative (CSR)

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment outsourcing firm in Makati is hiring for a role that involves handling patient communications, managing records, and ensuring compliance with HIPAA standards. Ideal candidates include high school graduates, college students, and degree holders. Experience is beneficial but not mandatory. This position requires excellent communication skills and is onsite in McKinley, Taguig.

Qualifications

• Open to high school graduates, college students, and degree holders.
• No experience is required; experience is a bonus.
• Must have solid communication skills.

Responsibilities

• Handle patient calls, emails, and appointment confirmations.
• Assist with referrals, pre-approvals, and follow-ups.
• Manage patient records and ensure HIPAA compliance.
• Generate and send medical reports.

Skills

Solid communication skills

Education

High school graduate or higher

Job description

Your Role:

• Handle patient calls, emails & appointment confirmations
• Assist with referrals, pre-approvals & follow-ups
• Manage patient records & ensure HIPAA compliance
• Generate & send medical reports

Qualifications:

• Open to HS grads, college students, and degree holders
• No experience? No problem—experience is a bonus, not a requirement
• Must have solid communication skills
• Work onsite at our McKinley, Taguig location