Patient Care Coordinator - CSR

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 223,000 - 357,000; Full time

Job summary

A leading healthcare support provider in Metro Manila is looking for applicants who are high school graduates or higher. The role involves responding to patient calls, supporting referral processing, and maintaining patient records in compliance with HIPAA. No prior experience is needed but is considered an advantage. The position is onsite, located in McKinley, Taguig. Good communication skills are essential for this role.

Qualifications

• Must be a high school graduate, college level, or college graduate.
• No prior experience required, but experience is an advantage.
• Must have good communication skills

Responsibilities

• Respond to patient phone calls and appointment inquiries.
• Support referral processing and pre-authorizations.
• Maintain patient records while ensuring HIPAA compliance.
• Prepare and distribute medical reports.

Skills

Good communication skills

Education

High School Graduate or higher

Job description

Your Responsibilities:

• Respond to patient phone calls, emails, and appointment inquiries
• Support referral processing, pre-authorizations, and status updates
• Maintain and update patient records while ensuring HIPAA compliance
• Prepare, organize, and distribute medical reports

Job Requirements

• Accepting applicants who are HS graduates, college level, or college graduates
• No prior experience needed — having experience is simply an advantage
• Must possess good communication skills
• Onsite work setup located in McKinley, Taguig