Health Care Coordinator - Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Las Piñas; On-site; PHP 167,000 - 279,000; Full time

Job summary

A recruitment agency in the Philippines is seeking individuals to assist with patient inquiries, appointment scheduling, and maintain accurate medical records to ensure compliance with HIPAA. This role requires strong communication skills and is open to high school graduates, college undergraduates, and degree holders. With an onsite work setup located in McKinley, Taguig, no previous experience is necessary; however, it is an advantage.

Qualifications

• High school graduates, college undergraduates, and degree holders.
• No experience needed; previous experience is an advantage.
• Strong communication skills required.
• Onsite work setup located in McKinley, Taguig

Responsibilities

• Respond to patient inquiries via phone and email.
• Support referrals and follow-up communications.
• Maintain accurate patient records in compliance with HIPAA.
• Prepare and distribute medical reports.

Skills

Strong communication skills

Education

High school diploma or equivalent

College Undergrad

Bachelor's Degree

Job description

Your Role:

• Respond to patient inquiries via phone and email, including appointment scheduling and confirmations
• Support referrals, pre-authorization processes, and follow-up communications
• Maintain accurate patient records while ensuring full HIPAA compliance
• Prepare, generate, and distribute medical reports

Job Requirements

• High school graduates, college undergraduates, and degree holders
• No experience needed — previous experience is an advantage
• Strong communication skills required
• Onsite work setup located in McKinley, Taguig