Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Davao del Sur; On-site; PHP 201,000 - 290,000; Full time

Job summary

A recruitment outsourcing company in Davao del Sur is seeking a customer service representative to provide exceptional service via phone, email, and chat. The ideal candidate will possess a High School diploma and be open to fresh graduates. Skills in English and strong interpersonal abilities are essential. This role requires adaptability in a fast-paced call center environment.

Qualifications

• Open to Fresh Graduates or Students seeking entry-level positions.
• Comfortable working at a desk in a fast-paced environment.
• Strong English, customer service, and people skills required.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Handle inquiries and resolve issues promptly and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality.
• Work flexible hours and meet performance targets.

Skills

Proficiency in English

Excellent customer service

Strong interpersonal skills

Ability to work in a call center environment

Education

High School or Senior High School diploma

Job description

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Handle inquiries and resolve issues promptly and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality.
• Work flexible hours and meet performance targets.

Qualifications

• Educational Qualifications: High School or Senior High School diploma required.
• Experience Level: Open to Fresh Graduates or Students seeking entry-level positions.
• Skills and Competencies: Proficiency in English, excellent customer service, strong interpersonal and people skills, ability to work in a call center environment.
• Working Conditions: Fast-paced call center environment, may require shifts, comfortable working at a desk.
• Qualities and Traits: Strong communication skills, patience, empathy, adaptability, and a positive attitude.