Business Partner - Specialist, Sales Development

Concentrix Experts Colombia S.A.S.; Philippines; Presencial; PHP 450.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance with Dental Coverage

Paid Time off

Bereavement Leave

Life Insurance

Group Personal Accident Program

Employee Assistance Program

Rewards and recognition programs

Wellness Incentive Program

Learning and Development Programs

Descripción de la vacante

Concentrix Experts Colombia S.A.S. is seeking a Business Partner - Specialist, Sales Development in Makati City, Philippines. You will handle outbound calls, qualify leads, and maintain CRM while collaborating with Sales and Marketing to reach development goals.

Ideal candidates have 2+ years in customer service or sales, a proven quota track record, experience with high-volume calling, and familiarity with Salesforce.com or similar CRM systems. This role supports work-from-home where applicable.

Formación

• 2+ years of experience in customer service or sales.
• Proven track record of meeting personal and team sales quotas.
• Experience handling high-volume calling.
• Experience learning new technology and data.
• Proficient with MS Office programs.
• Experience working with Salesforce.com or similar CRM.
• Willingness to work from home.

Responsabilidades

• Follow outbound contact schedule to reach targeted potential customers identified through prospecting.
• Assess and prioritize leads from sales, trials, partners and other sources.
• Qualify the BANT (budget, authority, need and timeline) of leads.
• Help Sales and Marketing reach Market Development related goals.
• Identify best solutions for customers and how to implement those solutions.
• Foster trust between customers and clients.
• Master product knowledge and technical understanding of services to assess client requirements.
• Initiate steps to resolve customer concerns affecting satisfaction or product usage.
• Manage high volume of customer contacts through phone and email daily, primarily outbound.
• Collaborate with team and management to deliver a professional experience for customers and prospects.
• Maintain CRM to ensure all relevant data is captured.

Conocimientos

Outbound calling

Sales quota attainment

CRM experience

MS Office

Salesforce.com

Work from home

Herramientas

Salesforce.com

MS Office

Descripción del empleo

Job Title:

Business Partner - Specialist, Sales Development

Job Description:

You Will:

• Follow outbound contact schedule to reach targeted potential customers identified through prospecting


• Assess and prioritize leads from sales, trials, partners and other sources


• Qualify the BANT (budget, authority, need and timeline) of leads


• Help Sales and Marketing reach Market Development related goals


• Help identify the best solutions for customers and how to implement those solutions


• Foster trust between customers and clients


• Reach mastery of product knowledge and technical understanding of services to assess client requirements


• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage


• Manage high volume of customer contacts through phone and email each day - majority of communication is outbound


• Work with your team and management to provide a professional experience during all interactions with customers and prospects


• Maintain the customer management system (CRM) to ensure all relevant data is captured

You have:

• 2+ years of experience working in a customer service or sales capacity


• Prior success in achievement of personal and team sales quota/goals


• Experience in high-volume calling


• Experience learning new technology and data


• Problem solving skills


• Experience learning new technology


• Prior knowledge of MS Office programs


• Experience working with Salesforce.com or similar CRM


• Experience or willingness to work from home

Our Benefits/Perks:

• Health Insurance with Dental Coverage for Employees


• Paid Time off


• Bereavement Leave


• Life Insurance


• Group Personal Accident Program


• Employee Assistance Program


• Rewards and recognition programs


• Wellness Incentive Program


• Learning and Development Programs

Location:

PHL Makati City - Ayala North Exchange

Language Requirements:

English (Required)

Time Type:

Full time