Branch Collections Field Specialist - Loans & NPL Recovery

City Savings Bank; Olongapo; On-site; PHP 180,000 - 240,000; Full time

Job summary

City Savings Bank is seeking a Branch Collection Associate to monitor on-time billing and collections for the branch loans portfolio, including NPL monitoring and actions to reduce it. The role involves field visits and professional customer interactions for payments collection.

The ideal candidate has a Bachelor's degree; experience in loans and collections is a plus. Must have a motorcycle license and be willing to travel within the operating area. Fresh graduates may apply.

Qualifications

• Experience in loans and collections is an advantage.
• Must have motorcycle driving skills and a valid driver's license.

Responsibilities

• Achieve collection targets and KPIs for the NPL portfolio.
• Handle redemption, posting of payments, restructuring, billings, condonation, field visits, SMS sends.
• Analyze accounts and assess client's ability to pay.
• Compute potential loan restructurings.
• Prepare and submit all required reports on time.
• Verify documents for completeness, timeliness, accuracy.
• Deliver excellent customer service according to standards.

Skills

Loans collection experience

Driving (motorcycle) license

Education

Bachelor's degree

Job description

City Savings Bank is seeking a Branch Collection Associate to monitor on-time billing and collections for the branch loans portfolio, including NPL monitoring and actions to reduce it. The role involves field visits and professional customer interactions for payments collection.

The ideal candidate has a Bachelor's degree; experience in loans and collections is a plus. Must have a motorcycle license and be willing to travel within the operating area. Fresh graduates may apply.