Branch Collections Specialist: Field Loan Recovery

City Savings Bank

Bontoc

On-site

PHP 167,000 - 279,000

Full time

4 days ago

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Job summary

City Savings Bank is seeking a Branch Collection Associate to monitor and execute on-time billing and collections for the branch loan portfolio, and to supervise non-performing loans with appropriate actions to reduce risk. The role emphasizes achieving collection targets, performing billing, restructuring, field visits, and maintaining accurate reports, while delivering excellent customer service.

Fresh graduates welcome; driving a motorcycle with license is required, and willingness to travel

Qualifications

Bachelor's degree graduate.
Experience in loans and collections is an advantage.
Driving skills (motorcycle) with driver's license.
Good oral and written communication skills with proficiency in the local dialect.
Willing to travel extensively and highly familiar with the area of operations.
Fresh graduates are welcome to apply.

Responsibilities

Achievement of the collection targets as well as operational targets and KPIs of the NPL portfolio assigned to them.
Performing all assigned functions in collections activities such as redemption, posting of payments, restructuring, billings, condonation, field visits, collection letters and SMS send-out.
Performs account analysis and evaluates client's capability to pay.
Computes for the possible restructuring of loans.
Accomplishes all assigned necessary reports and submits in a timely manner.
Checks all assigned documents to ensure its completeness, timeliness and accuracy.
Responsible for performing excellent customer service to all clients according to the established standards.