Field Loan Collections Specialist — NPL Recovery

City Savings Bank; Sogod; On-site; PHP 180,000 - 280,000; Full time

Job summary

City Savings Bank is seeking a Branch Collection Associate to monitor on-time billing and collections across the branch loan portfolio and to actively reduce non-performing loans. The role requires driving a motorcycle, valid license, and willingness to travel extensively within the service area; fresh graduates are welcome to apply and will be considered.

You will perform account analyses, posting payments, restructuring, and customer service to meet targets while ensuring accuracy and

Qualifications

• Good oral and written communication skills with proficiency in the local dialect.
• Driving skills (motorcycle) with a valid driver's license.
• Willing to travel extensively within the area of operations.

Responsibilities

• Achievement of collection targets and KPIs for the NPL portfolio.
• Perform all collections tasks: redemption, posting payments, restructuring, billings, condonation, field visits, collection letters, SMS sends.
• Analyze accounts and evaluate clients' ability to pay.
• Compute possible loan restructures.
• Prepare and submit required reports timely.
• Verify documents for completeness, timeliness and accuracy.
• Provide excellent customer service per established standards.

Skills

Communication

Driving (motorcycle)

Loans collections

Area travel

Education

Bachelor's degree

Job description

City Savings Bank is seeking a Branch Collection Associate to monitor on-time billing and collections across the branch loan portfolio and to actively reduce non-performing loans. The role requires driving a motorcycle, valid license, and willingness to travel extensively within the service area; fresh graduates are welcome to apply and will be considered.

You will perform account analyses, posting payments, restructuring, and customer service to meet targets while ensuring accuracy and