Field Collections Specialist - Loans & NPL Recovery

City Savings Bank, Inc.; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Job summary

City Savings Bank, Inc. is seeking a Branch Collection Associate to monitor and execute on-time billing and collections for the branch loans portfolio. The role includes overseeing NPLs, performing field visits, and ensuring accurate documentation to minimize losses.

The ideal candidate has a Bachelor's degree, experience in loans/collections is advantageous, and must have driving skills with a motorcycle license. Willingness to travel across the operating area is required.

Qualifications

• Bachelor's degree holder.
• Experience in loans and collections is an advantage.
• Excellent oral and written communication skills.
• Willing to travel extensively within the area.

Responsibilities

• Achieve collection targets for the NPL portfolio.
• Handle collections activities: redemption, posting of payments, restructuring, billings, condonation, field visits, SMS notices.
• Analyze accounts and assess clients' ability to pay.
• Compute loan restructures and prepare required reports.
• Ensure document completeness, timeliness, and accuracy.
• Provide excellent customer service according to standards.

Skills

Oral and written communication

Willing to travel

Driving (motorcycle) with license

Education

Bachelor's degree

Job description

City Savings Bank, Inc. is seeking a Branch Collection Associate to monitor and execute on-time billing and collections for the branch loans portfolio. The role includes overseeing NPLs, performing field visits, and ensuring accurate documentation to minimize losses.

The ideal candidate has a Bachelor's degree, experience in loans/collections is advantageous, and must have driving skills with a motorcycle license. Willingness to travel across the operating area is required.