Branch Loan Collections Specialist

City Savings Bank; Solano; On-site; PHP 180,000 - 300,000; Full time

Job summary

City Savings Bank is seeking a Branch Collection Associate to monitor on-time billing and actively collect on the branch loan portfolio. You will perform field visits, redemption tasks, and adjust accounts as needed.

The role requires a Bachelor's degree, knowledge of loans and collections is a plus, and a valid motorcycle license. You should be willing to travel and communicate effectively in the local dialect to serve clients across the branch network.

Qualifications

• Bachelor's degree graduate.
• Experience in loans and collection is an advantage.
• Driving skills is a must (motorcycle), with driver's license.
• Good oral and written communication skills with proficiency in the local dialect.
• Willing to travel extensively and highly familiar with the area of operations.
• Fresh graduates are welcome to apply.

Responsibilities

• Achievement of the collection targets as well as operational targets and KPIs of the NPL portfolio assigned to them.
• Performing all assigned function in collections activities such as redemption, posting of payments, re-structuring, billings, condonation, field visits, collection letters and SMS send-out.
• Performs account analysis and evaluates client's capability to pay.
• Computes for the possible restructuring of loans.
• Accomplishes all assigned necessary reports and submits in a timely manner.
• Checks all assigned documents to ensure its completeness, timeliness and accuracy.
• Responsible for performing excellent customer service to all clients according to the established standards.

Skills

Loans & Collections

Communication

Driving

Local dialect

Willing to travel

Customer service

Education

Bachelor's degree

Fresh graduates welcome

Job description

City Savings Bank is seeking a Branch Collection Associate to monitor on-time billing and actively collect on the branch loan portfolio. You will perform field visits, redemption tasks, and adjust accounts as needed.

The role requires a Bachelor's degree, knowledge of loans and collections is a plus, and a valid motorcycle license. You should be willing to travel and communicate effectively in the local dialect to serve clients across the branch network.