Branch Collections Associate (Tabuk)

City Savings Bank; Tabuk; On-site; PHP 201,000 - 279,000; Full time

Job summary

City Savings Bank is seeking a Branch Collection Associate to monitor and execute on-time billing and collections for the branch loans portfolio. The role also involves monitoring non-performing loans and taking actions to reduce them.

The ideal candidate holds a Bachelor's degree, has knowledge of loans and collections, and can ride a motorcycle with a valid license. Willingness to travel extensively within the operating area is required.

Qualifications

• Bachelor's degree graduate.
• Experience in loans and collections is an advantage.
• Driving skills with motorcycle and license.
• Willing to travel extensively across the area of operations.
• Fresh graduates are welcome to apply.

Responsibilities

• Achieve the collection targets for the NPL portfolio and KPIs.
• Perform collection activities: redemption, posting payments, restructuring, billings, condonation, field visits, and SMS sends.
• Analyze accounts to evaluate client’s ability to pay.
• Compute possible loan restructurings.
• Prepare all required reports and submit them on time.
• Check documents for completeness, timeliness, and accuracy.
• Provide excellent customer service per established standards.

Skills

Communication skills

Driving license (motorcycle)

Willingness to travel

Education

Bachelor's degree

Job description

About the role

Branch Collection Associate (BCA) is responsible for the monitoring and execution of on-time billing and collections of the branch loans portfolio. He also monitors non-performing loans and takes appropriate actions in reducing it.

Key responsibilities

• Achievement of the collection targets as well as operational targets and Key Performance Indicators (KPIs) of the Non-Performing Loan (NPL) portfolio assigned to them


• Performing all assigned function in collections activities such as redemption, posting of payments, re-structuring, billings, condonation, field visits, collection letters and Short Messages (SMS) send-out


• Performs account analysis and evaluates client's capability to pay


• Computes for the possible restructuring of loans


• Accomplishes all assigned necessary reports and submits in a timely manner


• Checks all assigned documents to ensure its completeness, timeliness and accuracy


• Responsible for performing excellent customer service to all clients according to the established standards

About you

• Bachelor's degree graduate


• Experience in loans and collection is an advantage


• Driving skills is a must (motorcycle), with driver's license


• Good oral and written communication skills with proficiency in the local dialect


• Willing to travel extensively and highly familiar with the area of operations


• Fresh graduates are welcome to apply