Branch Collections Associate (Cadiz)

City Savings Bank; Cadiz; On-site; PHP 201,000 - 290,000; Full time

Job summary

City Savings Bank is hiring a Branch Collection Associate to oversee on-time billing and collections for the branch loans portfolio. The role includes monitoring non-performing loans and taking actions to reduce them.

The candidate should have a Bachelor's degree; experience in loans or collections is a plus, and driving a motorcycle with a valid license is required. Strong communication skills in the local dialect and willingness to travel are essential.

Qualifications

• Bachelor's degree required or fresh graduates are welcome.
• Experience in loans and collection is an advantage.
• Driving motorcycle with a valid license is required.
• Strong oral and written communication in local dialect is essential.

Responsibilities

• Achieve collection and KPI targets for the NPL portfolio.
• Perform collection activities: redemption, posting of payments, restructuring, billings, condonation, field visits, SMS.
• Analyze accounts and assess clients' ability to pay.
• Compute possible loan restructures.
• Prepare and submit reports on time.
• Verify documents for completeness, timeliness and accuracy.
• Deliver excellent customer service per standards.

Skills

Driving skills

Communication skills

Local dialect

Willing to travel

Education

Bachelor's degree

Job description

About the role

Branch Collection Associate (BCA) is responsible for the monitoring and execution of on-time billing and collections of the branch loans portfolio. He also monitors non-performing loans and takes appropriate actions in reducing it.

Key responsibilities

• Achievement of the collection targets as well as operational targets and Key Performance Indicators (KPIs) of the Non-Performing Loan (NPL) portfolio assigned to them


• Performing all assigned function in collections activities such as redemption, posting of payments, re-structuring, billings, condonation, field visits, collection letters and Short Messages (SMS) send-out


• Performs account analysis and evaluates client's capability to pay


• Computes for the possible restructuring of loans


• Accomplishes all assigned necessary reports and submits in a timely manner


• Checks all assigned documents to ensure its completeness, timeliness and accuracy


• Responsible for performing excellent customer service to all clients according to the established standards

About you

• Bachelor's degree graduate


• Experience in loans and collection is an advantage


• Driving skills is a must (motorcycle), with driver's license


• Good oral and written communication skills with proficiency in the local dialect


• Willing to travel extensively and highly familiar with the area of operations


• Fresh graduates are welcome to apply