Branch Banking Service Specialist

Rizal Commercial Banking Corporation (RCBC); Laguna; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Restaurant of work environment

Job summary

RCBC in Laguna invites applications for a Branch Banking Operations role based in the Laguna area. The position delivers over-the-counter services, ensures compliance with BSP/AMLA rules, and supports branch objectives.

You will be assigned to multiple branches such as Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., and Aurora Blvd., and you will engage with customers, uphold accuracy, and maintain security awareness.

Qualifications

• Graduate of any 4-year course.
• Capable to handle complexity with efficient decision-making.
• Has monitoring skills and security awareness.
• Empathic and able to engage with people.
• Compassionate and service-oriented with emphasis on order, quality, and accuracy.

Responsibilities

• Provides competent, timely and error-free over-the-counter services to customers.
• Ensures compliance with BSP/AMLA regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by following bank policies and procedures.
• Supports business objectives through excellent customer service delivery and branch initiatives.
• Willing to be assigned in multiple locations: Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.

Skills

Empathy

Time management

Decision making

Attention to detail

Customer service

Education

4-year degree

Job description

RCBC in Laguna invites applications for a Branch Banking Operations role based in the Laguna area. The position delivers over-the-counter services, ensures compliance with BSP/AMLA rules, and supports branch objectives.

You will be assigned to multiple branches such as Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., and Aurora Blvd., and you will engage with customers, uphold accuracy, and maintain security awareness.