Branch Service Specialist: Customer Experience & Compliance

Rizal Commercial Banking Corporation (RCBC); Baliwag; On-site; PHP 180,000 - 300,000; Full time

Job summary

RCBC—Rizal Commercial Banking Corporation—is seeking personnel for Branch Banking Operations to deliver accurate over-the-counter services while ensuring strict regulatory compliance. The role emphasizes superior customer experience and active risk awareness within a busy business center.

Fresh graduates are welcome to apply and willingness to be assigned to Baliuag is required. Successful candidates will work in a structured environment, uphold service standards, and collaborate with colleagues

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient decision-making, diligent, and strong time management.

Responsibilities

• Provide competent, timely over-the-counter services to customers at the Business Center.
• Ensure compliance with BSP/AMLA regulations and internal policies.
• Identify risk areas and mitigate risks by adhering to bank policies and procedures.
• Support business objectives through excellent service delivery and branch initiatives.
• Willing to be assigned to Baliuag.

Skills

Customer service

Attention to detail

Time management

Education

4-year course

Tools

Regulatory compliance

Job description

RCBC—Rizal Commercial Banking Corporation—is seeking personnel for Branch Banking Operations to deliver accurate over-the-counter services while ensuring strict regulatory compliance. The role emphasizes superior customer experience and active risk awareness within a busy business center.

Fresh graduates are welcome to apply and willingness to be assigned to Baliuag is required. Successful candidates will work in a structured environment, uphold service standards, and collaborate with colleagues