Frontline Banking Service Specialist

RCBC; Cagayan de Oro; On-site; PHP 180,000 - 240,000; Full time

Job summary

RCBC in Cagayan de Oro City seeks a customer-focused specialist to provide accurate over-the-counter services at the Business Center. The role emphasizes adherence to BSP/AMLA and regulatory rules and requires strong risk awareness and policy compliance.

You will support business objectives through excellent service, engage with clients, and contribute to process improvements while maintaining orderly administrative functions. Fresh graduates are welcome to apply for this entry position.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity and make efficient decisions.
• Diligent with strong time management.
• Shows security awareness and risk sensitivity.
• Empathic and engaging with customers.

Responsibilities

• Provide over-the-counter services in the Business Center with accuracy.
• Ensure compliance with internal policies and regulators.
• Identify risk areas and minimize risk by following bank procedures.
• Support branch objectives through excellent customer service.
• Willing to be assigned to Cagayan de Oro City.

Skills

Customer service

Empathy

Time management

Attention to detail

Security awareness

Education

4-year degree

Job description

RCBC in Cagayan de Oro City seeks a customer-focused specialist to provide accurate over-the-counter services at the Business Center. The role emphasizes adherence to BSP/AMLA and regulatory rules and requires strong risk awareness and policy compliance.

You will support business objectives through excellent service, engage with clients, and contribute to process improvements while maintaining orderly administrative functions. Fresh graduates are welcome to apply for this entry position.