Bilingual Spanish Call Center Agent (Entry-Level)

MCI; San Fernando; On-site; PHP 240,000 - 360,000; Full time

Job summary

MCI is hiring a Full-Time Bilingual Spanish Call Center Representative in the Philippines. You will provide exceptional customer support for inbound service programs, handling product inquiries, basic technical issues, and account requests, while building strong customer relationships.

This on-site role offers training and career advancement opportunities. Ideal candidates are fluent in English and Spanish, with a high school diploma and basic computer skills.

Qualifications

• Fluent in English and Spanish with strong communication skills.
• Experience using computers for data entry and customer support.
• Able to type accurately and maintain productivity targets.

Responsibilities

• Handle inbound and outbound customer interactions in a courteous, timely manner.
• Deliver excellent customer service in English and Spanish.
• Troubleshoot basic issues and assist customers with products, services, billing, and accounts.

Skills

Spanish fluency

English fluency

Education

High School Diploma

Tools

Microsoft Office

Job description

MCI is hiring a Full-Time Bilingual Spanish Call Center Representative in the Philippines. You will provide exceptional customer support for inbound service programs, handling product inquiries, basic technical issues, and account requests, while building strong customer relationships.

This on-site role offers training and career advancement opportunities. Ideal candidates are fluent in English and Spanish, with a high school diploma and basic computer skills.