Bilingual Ocean CX Specialist Spanish-English

A.P. Moller - Maersk; Pasig; Presencial; PHP 335.000 - 603.000; Jornada completa

Descripción de la vacante

Maersk is seeking a logistics/customer service professional in Pasig, Philippines. The role involves handling invoicing, payments, and daily issue resolution, with daily communication in Spanish and English with stakeholders.

Candidates should have 1–2 years in logistics/shipping or a related BPO, MS Office proficiency, and be amenable to night/weekend shifts as needed. Prior exposure to Maersk systems and SAP is a plus; Pasig residency is preferred.

Formación

• Bachelor’s degree or college undergraduate is acceptable.
• Fluent in Spanish and English, both verbal and written.
• 1–2 years of Spanish experience in Logistics/Shipping/Customer Service in a BPO or similar.
• MS Office proficiency; knowledge of SAP is a plus.

Responsabilidades

• Handle counter tasks and ensure accurate invoicing and payment collection.
• Communicate effectively in Spanish and English with stakeholders.
• Handle daily issue resolutions via email and chat, ensuring service quality.

Conocimientos

Spanish language

English language

MS Office

Attention to detail

Educación

Bachelor’s degree or college undergrad

Herramientas

SAP

Maersk systems

Descripción del empleo

Maersk is seeking a logistics/customer service professional in Pasig, Philippines. The role involves handling invoicing, payments, and daily issue resolution, with daily communication in Spanish and English with stakeholders.

Candidates should have 1–2 years in logistics/shipping or a related BPO, MS Office proficiency, and be amenable to night/weekend shifts as needed. Prior exposure to Maersk systems and SAP is a plus; Pasig residency is preferred.