Banking Service Specialist - Customer Focus (Baliuag)

RCBC; Baliwag; On-site; PHP 201,000 - 290,000; Full time

Job summary

RCBC in Baliuag, Bulacan, Philippines is seeking a motivated professional to handle over-the-counter customer services at the Business Center. The role requires adherence to BSP/AMLA regulations and internal policies while maintaining accuracy in every transaction.

The ideal candidate will help manage risk, contribute to service initiatives, and be willing to be assigned to Baliuag. Fresh graduates are welcome, and a 4-year degree is preferred.

Qualifications

Responsibilities

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
• Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in the following locations: Baliuag

Job description

RCBC in Baliuag, Bulacan, Philippines is seeking a motivated professional to handle over-the-counter customer services at the Business Center. The role requires adherence to BSP/AMLA regulations and internal policies while maintaining accuracy in every transaction.

The ideal candidate will help manage risk, contribute to service initiatives, and be willing to be assigned to Baliuag. Fresh graduates are welcome, and a 4-year degree is preferred.