Banking Service Specialist — Customer & Compliance

RCBC; Lucena; On-site; PHP 210,000 - 300,000; Full time

Job summary

RCBC is seeking a customer-oriented candidate to provide reliable, error-free over-the-counter services at the Business Center. The role requires strict adherence to internal policies and BSP/AMLA regulations while actively recognizing risk areas and mitigating them through proper procedures.

You will support the branch's objectives through exceptional service delivery and related initiatives. The ideal candidate is a graduate of any 4-year program, with strong communication, attention to

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.

Responsibilities

• Provide competent, timely over-the-counter services to customers in the Business Center.
• Ensure compliance with internal policies and BSP/AMLA regulations and other external rules.
• Recognize risk areas and mitigate risks by following bank policies and procedures.
• Support branch objectives through excellent customer service and ongoing initiatives.

Skills

Customer service

Regulatory compliance

Risk awareness

Attention to detail

Communication skills

Education

4-year degree

Job description

RCBC is seeking a customer-oriented candidate to provide reliable, error-free over-the-counter services at the Business Center. The role requires strict adherence to internal policies and BSP/AMLA regulations while actively recognizing risk areas and mitigating them through proper procedures.

You will support the branch's objectives through exceptional service delivery and related initiatives. The ideal candidate is a graduate of any 4-year program, with strong communication, attention to