Banking Customer Relations Associate — Grow Your Career

China Bank Group; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Hands-on training

Career growth

Teamwork culture

Onsite work

Job summary

China Bank Group in the Philippines is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure documentation is complete.

This role emphasizes accuracy, compliance, and excellent service as you support clients onsite at Kamuning Branch, growing into a trusted representative of the bank.

Fresh graduates are encouraged to apply; training will be provided to develop strong communication and interpersonal skills.

Qualifications

• Bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Skills

Communication skills

Interpersonal skills

Onsite reporting

Education

Bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

China Bank Group in the Philippines is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure documentation is complete.

This role emphasizes accuracy, compliance, and excellent service as you support clients onsite at Kamuning Branch, growing into a trusted representative of the bank.

Fresh graduates are encouraged to apply; training will be provided to develop strong communication and interpersonal skills.