Banking Customer Relations Associate – Onsite Training

China Bank Group; Manila; Sur place; PHP 223 000 - 391 000; Plein temps

Résumé du poste

China Bank Group is seeking a Customer Relations Assistant for the Ayala-Alabang Branch in Metro Manila. The role involves assisting clients with opening and closing accounts, guiding them through savings and investment products, and ensuring all documents and procedures are properly completed.

You will handle daily transactions with accuracy, ensure SOP compliance, and deliver customer-focused service to foster strong client relationships.

Qualifications

• Bachelor’s degree in finance or related field.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsabilités

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Connaissances

Strong communication

Interpersonal skills

Formation

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Description du poste

China Bank Group is seeking a Customer Relations Assistant for the Ayala-Alabang Branch in Metro Manila. The role involves assisting clients with opening and closing accounts, guiding them through savings and investment products, and ensuring all documents and procedures are properly completed.

You will handle daily transactions with accuracy, ensure SOP compliance, and deliver customer-focused service to foster strong client relationships.