Banking Customer Relations Associate — Fresh Grads Welcome

China Bank Group; Manila; Presencial; PHP 180.000 - 260.000; Jornada completa

Descripción de la vacante

China Bank Group is seeking a Customer Relations Assistant in Manila to support clients with banking needs, including opening and closing accounts and offering guidance on savings and investments. You will gain hands-on experience in branch operations while building a foundation for a banking career.

The role emphasizes customer service, attention to detail, and effective communication as you work onsite in a fast-paced branch environment.

Formación

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or a related field.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Detail-oriented with a strong customer-service mindset.
• Willing to work onsite.

Responsabilidades

• Assist clients with account opening, closing, and other day-to-day banking transactions.
• Provide clear information on savings and investment products.
• Ensure transactions and documents are complete, accurate, and properly processed.
• Deliver professional and attentive service to clients.
• Build positive relationships by understanding and responding to client needs.

Conocimientos

Strong communication skills

Interpersonal skills

Detail-oriented

Customer-service mindset

Willing to work onsite

Educación

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or related field

Descripción del empleo

China Bank Group is seeking a Customer Relations Assistant in Manila to support clients with banking needs, including opening and closing accounts and offering guidance on savings and investments. You will gain hands-on experience in branch operations while building a foundation for a banking career.

The role emphasizes customer service, attention to detail, and effective communication as you work onsite in a fast-paced branch environment.