Banking Client Relations Specialist — Growth & Service

China Bank Group; Pasay; Hybrid; PHP 201,000 - 268,000; Full time

Job summary

China Bank Group is seeking a Customer Relations Assistant to support clients at the Pasay branch. You will help clients open and close accounts, guide them through savings and investment products, and ensure all documentation is properly completed.

You will deliver excellent customer service, build strong client relationships, and maintain compliance with standard operating procedures. Fresh graduates are welcome, and onsite work is required at the branch.

Qualifications

• Bachelor's/College degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Strong communication

Interpersonal skills

Customer service

Onsite reporting

Education

Finance/Accounting/Banking/Business Admin degree

Job description

China Bank Group is seeking a Customer Relations Assistant to support clients at the Pasay branch. You will help clients open and close accounts, guide them through savings and investment products, and ensure all documentation is properly completed.

You will deliver excellent customer service, build strong client relationships, and maintain compliance with standard operating procedures. Fresh graduates are welcome, and onsite work is required at the branch.