Banking Customer Relations Associate

China Bank Group; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Bank Group is seeking a Staff Customer Relations Assistant at the Makati Main Branch to assist clients with opening and closing accounts, and to guide them through savings and investment products while ensuring proper documentation and procedures are followed.

The role emphasizes delivering excellent customer service, maintaining strong client relationships, and reporting onsite at the Makati Head Office in Manila. Fresh graduates are welcome to apply for a probationary position.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Strong communication and interpersonal

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

China Bank Group is seeking a Staff Customer Relations Assistant at the Makati Main Branch to assist clients with opening and closing accounts, and to guide them through savings and investment products while ensuring proper documentation and procedures are followed.

The role emphasizes delivering excellent customer service, maintaining strong client relationships, and reporting onsite at the Makati Head Office in Manila. Fresh graduates are welcome to apply for a probationary position.