Banking Client Relations Associate (Entry-Level)

China Bank Group; Legazpi; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Bank Group is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure all documentation is properly completed. This role is based in a branch and requires onsite reporting.

You will handle day-to-day transactions, assist with deposits, withdrawals, bills, and loan payments, and deliver exceptional customer service while building strong client relationships within the South Luzon Region.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Skills

Strong communication

Interpersonal skills

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

China Bank Group is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure all documentation is properly completed. This role is based in a branch and requires onsite reporting.

You will handle day-to-day transactions, assist with deposits, withdrawals, bills, and loan payments, and deliver exceptional customer service while building strong client relationships within the South Luzon Region.