Bank Teller & Service Associate: Customer Experience Leader

RCBC

Rizal

On-site

PHP 201,000 - 312,000

Full time

41 hours ago

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Job summary

RCBC is seeking a service-oriented associate to provide competent, timely over-the-counter services to customers in the Business Center. You will ensure compliance with BSP/AMLA regulations and other external regulatory rules, and recognize risk areas by implementing bank policies.

The role supports branch objectives through excellent customer service and related initiatives. Willing to be assigned in Antipolo.

Qualifications

Graduate of any 4-year course.
Fresh graduates are welcome to apply.
Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management.
Has controlling and monitoring skills and has a sense of security awareness.
Empathic and can easily engage with people.
Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.

Responsibilities

Provide competent, timely, and error-free over-the-counter services to customers in the Business Center.
Ensure compliance with internal policies, BSP/AMLA regulations and other external regulatory rules.
Recognize risk areas and eliminate risks by consistently implementing bank policies and procedures.
Support business objectives through excellent customer service delivery and other service-related initiatives of the branch.
Willing to be assigned in the following location: Antipolo.