B2B Telco Relationship Manager - Growth & Retention

MicroSourcing International; Taguig; Vor Ort; PHP 480.000 - 720.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage from day one

Dependent coverage

Paid time off

Group life insurance

Performance bonuses

Flexible work arrangements

Career growth opportunities

Zusammenfassung

MicroSourcing in Taguig is seeking a Relationship Manager to provide lifecycle support for a portfolio of mid-market customers. This onsite, dayshift role collaborates with sales to nurture relationships and drive ongoing growth across existing clients.

You will manage end-to-end account activities, handle escalations, promote value-added services, and identify opportunities to expand share of wallet while maintaining high levels of client satisfaction within a multinational team.

Qualifikationen

• 2–3 years of B2B telco or B2B sales experience.
• Proven experience meeting and exceeding sales targets.
• Experience with CRM and reporting systems (Salesforce, Tableau, etc.).
• Intermediate knowledge of Office 365 applications.
• Experience working in a virtual sales team.
• Experience working for a multinational.

Aufgaben

• Provide lifecycle support for a portfolio of Mid‑Market customers.
• Assist Sales teams in maintaining relationships and ongoing sales growth of the existing customer base.
• Work with sales teams to manage and grow a defined portfolio of customer segments, and deepen, and strengthen customer relationships.
• End‑to‑end account management, including working toward a sales target.
• Escalate issues and provide basic technical support where necessary.
• Identify opportunities and sell new products to existing client SMB customers.
• Promote specific value‑added services to deliver growth through new products and retention of existing ones.
• Continually seek opportunities to improve customer experience.

Kenntnisse

B2B sales

Sales targets achievement

Virtual collaboration

Tools

Salesforce

Tableau

Office 365

Jobbeschreibung

MicroSourcing in Taguig is seeking a Relationship Manager to provide lifecycle support for a portfolio of mid-market customers. This onsite, dayshift role collaborates with sales to nurture relationships and drive ongoing growth across existing clients.

You will manage end-to-end account activities, handle escalations, promote value-added services, and identify opportunities to expand share of wallet while maintaining high levels of client satisfaction within a multinational team.